Aug 10, 2019 13:57:18 GMT -8

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	yolkst3r	Right now I'm Offline I have made 3 posts I joined August 2019		I currently have no messenger contact information filled out.	I currently have no social network information filled out.

Hi all,

I have a system that will not POST, and leaves the DRAM LED solid with the CPU light switching on occasionally... Q-flash+ doesn't seem to work either - read below.

System specs:

AORUS X570 Ultra (BIOS version F4f)
Ryzen 7 3800x
Sapphire Radeon RX 5700 XT
Corsair LPX 32GB (2x16GB) 3200MHz
Seasonic FOCUS Plus Series SSR-1000FX

I can't get this system to post (I haven't done any overclocking). So far I have tried clearing CMOS (by jumper and leaving the battery out for hours). I have also tried switching RAM slots and only using 1 RAM stick.

I'm attempting to use Q-flash+, but it's acting very strange... I'm going to lay out what I'm doing because I'm not sure where I'm going wrong.

1. Powered down, PSU switch turned off.
2. Removed power cable
3. Removed CPU, RAM & GPU
4. Downloaded BIOS version F4i from the Gigabyte website and renamed to GIGABYTE.BIN

5. Formatted a USB drive FAT32, (made sure it's empty)

6. Put GIGABYTE.BIN on the USB drive

7. Put the USB drive in the white USB port
8. Put the power cable back in, switched the PSU back on
9. Pressed the Q-flash button on the motherboard

And... nothing. The Q-flash LED does not come on or start flashing - nothing seems to be happening. The strange thing about this all is that the whole system was working without any problems for weeks, and now I'm left with this. Wanted to check here before I RMA this board.

Thanks in advance for any help.

Aug 10, 2019 19:26:19 GMT -8

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muok
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I had the same exact issue with you but my board is a x570 Master.

You should install the CPU, RAM and GPU back in and try qflash+ again.

Rename the file to GIGABYTE.bin

With the machine powered off but connected to power, only press the qflash+ button on the rear. Keep holding it down until it flashes.

Aug 17, 2019 12:45:44 GMT -8

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	yolkst3r	Right now I'm Offline I have made 3 posts I joined August 2019		I currently have no messenger contact information filled out.	I currently have no social network information filled out.

Happy to report that I fixed this.

I re-formatted my USB drive and downloaded and re-added the BIOS update file. This worked without a CPU, GPU and RAM installed.

The AORUS X570 Ultra does not have a clear CMOS or Q-flash button on the back (I/O shield), only a Q-flash button on the PCB. I had to hold the Q-flash button for a solid minute before it actually flashed. When it finished the board powered down.

I re-assembled the PC and powered on. It started up and finished the BIOS update. Everything worked fine after that.

Thank you muok for the reply.

Aug 21, 2019 8:45:56 GMT -8

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fp2182
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I'm having the same issue with the X570 ultra. Couple questions:

1. The zip file I download has 3 files in it, are you only renaming the f4i file to GIGABYTE.bin and then not including the other files?
2. Was your USB stick formatted to be bootable?
3. Is the QFlash button supposed to light up when you are pressing it when the computer is powered down (but plugged in)?
4. How long did it take to post after you turned it on when you got it working?

Thanks

Aug 21, 2019 21:16:42 GMT -8

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	yolkst3r	Right now I'm Offline I have made 3 posts I joined August 2019		I currently have no messenger contact information filled out.	I currently have no social network information filled out.

1. Yes, you only need to use the F4i file. The filename that worked for me was "gigabyte.bin" (without quotes, obviously). The official Gigabyte demonstration for Q-Flash+ shows "GIGABYTE.BIN" so I'm pretty sure the case of the filename does not matter.
2. No, it's just formatted as FAT32
3. Yes, you have to hold it for longer than you think (You're supposed to hold until the LED starts to flash. If you have any fans plugged into the motherboard they will start to spin). I actually had to press it once, and then hold it before it started.
4. It took maybe 30 seconds. Definitely longer than normal. There was no signal to my monitor for maybe 15 seconds. I did this again, with the PC fully assembled and it rebooted automatically.

Hope this helped!

Dec 10, 2019 1:51:31 GMT -8 | via mobile

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Drenius
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Quick question, does it only work if you ONLY have the f4 file, and not the other 2 included? Only asking because I have no access to any other pc at the moment to use the flash drive.

Mar 19, 2020 19:15:18 GMT -8

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Dan2020
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I'm having the same issue. Any resolution on this. I q-flashed with the newest bios (12e) and didn't change anything.

Apr 4, 2020 15:42:08 GMT -8

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Lycean
Guest

I've been having some experience with QFlash+ trying to diagnose a new desktop build which won't POST (DRAM fault light) using an X570 Aorus Ultra.

Here's what I found worked for me:
1. Format a USB stick as FAT32.
2. Copy the BIOS file and rename it gigabyte.bin (don't know if case matters, but I used lowercase). It doesn't matter if you copy all the files or just the BIOS file so long as you rename that file gigabyte.bin.
3. Turn the power off to the computer for a few (e.g. 10) seconds.
4. Turn the power on. The computer should be sleeping.
5. Insert the USB stick into the white USB port (the one labelled BIOS).
6. Press the QFlash button once. It will take a few seconds (<10) but the computer will start up and the LED just above the QFlash button will start blinking. This will go on for a while (few minutes). Eventually it will stop and the flashing is complete. You will need to restart the computer.

If you press the QFlash button and nothing happens after 10 seconds then it probably can't find the gigabyte.bin file. When I didn't rename it this was what I experienced.

I found that I didn't need to hold the button down or do anything more complex than just press it and wait.

Unfortunately this hasn't helped by POST problem, I may have a bad motherboard or bad RAM, not sure yet.

May 4, 2020 8:26:42 GMT -8

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Lee
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I was having the same issue. Q-Flash didn't seem to be working. Seems the default format of my USB does not work - FAT (default). You do need to change it to FAT32 otherwise it seems to MB doesn't recognize it. After I did this, worked flawlessly (it does take a few seconds after pressing the button for it to actually light the led and begin).

Aug 1, 2020 13:18:56 GMT -8 | via mobile

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Arash
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Where did you find F4i bios version? I see F4 bios version but not F4i.

Aug 1, 2020 16:53:40 GMT -8

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	intender	Right now I'm Online I have made 1,233 posts I joined January 2017 I've received 143 likes	My gender is Other / Decline to State	I currently have no messenger contact information filled out.	Twitter
You can also try our discord if you need help. Link at the bottom of my signature.

Most of the older beta bios links were pulled off the download pages a few weeks ago so the links are gone but F4i is still on the server. There is just no public link for it.

download.gigabyte.com/FileList/BIOS/mb_bios_x570-aorus-ultra_f4i.zip

My Signature...

I do not work for gigabyte. My advice and opinions are my own.

Join Our Discord

Aug 11, 2020 22:40:14 GMT -8

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Arash
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The f4i bios update work and there is no DRAM lights now but the CPU light is on now. Can anyone help with that what could be the issue.

greyflyer wrote: Aug 13, 2020 4:00:45 GMT -8
I need some help. I just built a new pc with an Aorus Elite Wifi motherboard and I am not seeing any wireless networks or wireless adapters even for my pc. I fear that I may have to disassembly everything just to see if the card is installed on the board.

intender wrote: Aug 5, 2020 14:49:52 GMT -8
Global giveaway for people who join and contribute enough points to the Team Gigabyte [email protected] team. Chances to win monitors and steam gift cards.

redneckinfidel wrote: Jul 30, 2020 11:57:47 GMT -8
Does anyone know how to get driver support for Win 8.1, specifically for the onboard Wireless AC9560/Bluetooth module?