I have a problem with my new system.
After installing a new Windows 10 Home - a message appears in the event viewer.
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
<System>
<Provider Name="Application Popup" Guid="{47bfa2b7-bd54-4fac-b70b-29021084ca8f}" EventSourceName="Application Popup" />
<EventID Qualifiers="49156">56</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-01-06T10:24:08.9077961Z" />
<EventRecordID>3375</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="364" />
<Channel>System</Channel>
<Computer>DESKTOP-HJENJ8R</Computer>
<Security />
</System>
<EventData>
<Data />
<Data>ACPI</Data>
<Data>2</Data>
<Binary>000000000300280000000000380004C000000000380004C000000000000000000000000000000000</Binary>
</EventData>
</Event>
It appears when the computer is started. Additionally, while working in the system, the computer freezes and restarts without a BSOD message.
As if he was losing power.
The freezes are always when PC is idle - browsing www etc. never at full load.
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-01-04T15:06:40.1551387Z" />
<EventRecordID>1190</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-HJENJ8R</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">6</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">3221225684</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">1</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
I reinstalled the system many times - with many scenarios - drivers from gigabyte www, from windows update only or from driver genius 20 pro.
The error shows up every time (Application Popup 56) - even without installing any drivers in fresh system.
I checked the RAM with memtest - no problems.
All parts are still under warranty.
I've tried on all the last three BIOS versions - I also updated GPU to the latest BIOS
I don't want to blindly send hardware back to the seller. I need to figure out what causes this error.
I also tried connecting a different mouse and keyboard and a monitor. Same.
The computer was in my local Computer Service - they tested it for two days and it never crashed.
I picked up the computer. And the next day it crashed again - always with Application Popup eventid 56 few second earlier.
I bought a new power strip and UPS - but it doesn't help
Gigabyte Z490 AORUS MASTER
Intel Core i9-10900K, 3.7GHz, 20 MB, BOX, Avengers Edition (BX8070110900KA)
SSD Samsung 250 GB M.2 2280 PCI-E x4 Gen3 NVMe (MZ-V7E250BW)
SSD Samsung 970 EVO Plus 1TB M.2 MZ-V7S1T0BW
SSD Crucial CT1000MX500SSD1
G.Skill Ripjaws V, DDR4, 16 GB, 3200MHz, CL16 (F4-3200C16D-16GVKB)
- (2 x 8 HYNIX)
G.Skill Ripjaws V, DDR4, 16 GB, 3200MHz, CL16 (F4-3200C16D-16GVKB)
- (2 x 8 SAMSUNG)
PSU Corsair RM750x 750W (CP-9020179-EU)
Arctic Liquid Freezer II 280
RTX 3080 Asus TUF
Razer Mamba Elite (RZ01-02560100-R3M1)
Razer Ornata V2 (RZ03-03380100-R3M1)
Please help.
After installing a new Windows 10 Home - a message appears in the event viewer.
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
<System>
<Provider Name="Application Popup" Guid="{47bfa2b7-bd54-4fac-b70b-29021084ca8f}" EventSourceName="Application Popup" />
<EventID Qualifiers="49156">56</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-01-06T10:24:08.9077961Z" />
<EventRecordID>3375</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="364" />
<Channel>System</Channel>
<Computer>DESKTOP-HJENJ8R</Computer>
<Security />
</System>
<EventData>
<Data />
<Data>ACPI</Data>
<Data>2</Data>
<Binary>000000000300280000000000380004C000000000380004C000000000000000000000000000000000</Binary>
</EventData>
</Event>
It appears when the computer is started. Additionally, while working in the system, the computer freezes and restarts without a BSOD message.
As if he was losing power.
The freezes are always when PC is idle - browsing www etc. never at full load.
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-01-04T15:06:40.1551387Z" />
<EventRecordID>1190</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-HJENJ8R</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">6</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">3221225684</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">1</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
I reinstalled the system many times - with many scenarios - drivers from gigabyte www, from windows update only or from driver genius 20 pro.
The error shows up every time (Application Popup 56) - even without installing any drivers in fresh system.
I checked the RAM with memtest - no problems.
All parts are still under warranty.
I've tried on all the last three BIOS versions - I also updated GPU to the latest BIOS
I don't want to blindly send hardware back to the seller. I need to figure out what causes this error.
I also tried connecting a different mouse and keyboard and a monitor. Same.
The computer was in my local Computer Service - they tested it for two days and it never crashed.
I picked up the computer. And the next day it crashed again - always with Application Popup eventid 56 few second earlier.
I bought a new power strip and UPS - but it doesn't help
Gigabyte Z490 AORUS MASTER
Intel Core i9-10900K, 3.7GHz, 20 MB, BOX, Avengers Edition (BX8070110900KA)
SSD Samsung 250 GB M.2 2280 PCI-E x4 Gen3 NVMe (MZ-V7E250BW)
SSD Samsung 970 EVO Plus 1TB M.2 MZ-V7S1T0BW
SSD Crucial CT1000MX500SSD1
G.Skill Ripjaws V, DDR4, 16 GB, 3200MHz, CL16 (F4-3200C16D-16GVKB)
- (2 x 8 HYNIX)
G.Skill Ripjaws V, DDR4, 16 GB, 3200MHz, CL16 (F4-3200C16D-16GVKB)
- (2 x 8 SAMSUNG)
PSU Corsair RM750x 750W (CP-9020179-EU)
Arctic Liquid Freezer II 280
RTX 3080 Asus TUF
Razer Mamba Elite (RZ01-02560100-R3M1)
Razer Ornata V2 (RZ03-03380100-R3M1)
Please help.