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Hi all!
I have an x570 Aorus Master with a Ryzen 5900X and I'm having a few of issues:
1) I'm getting random reboots after long periods of idling, often accompanied with a WHEA 18 error before it decides to reboot. I think its related to power issues as I've mostly worked around the issue by bumping up my minimum power state to 5% (from 0%) in Windows power settings. I've gone from 5+ a night to 1 in the last few days. I'm hoping this is a BIOS issue and will be fixed in the next stable BIOS (they just took down F31L this morning, so hoping we see a stable F31 soon?).
2) When I try to manually reboot or shutdown, Windows looks like it finishes and the screen turns off but then the motherboard and fans stay active until I either hold the power button or hit the reboot button. It did seem to work once when I tried in Safe Mode. Will try that again this weekend when I'm not busy with work.
3) I can't install ANY drivers. Whenever I try the installer just hangs and I have to restart my system to get out of it. This includes when Windows tries to install new drivers.
I'm hoping that a fresh Windows reinstall will fix at least 2 and 3 and a new stable BIOS will fix 1. But other than that does anyone have any ideas?
Thanks!
My Signature... Gigabyte X570 Aorus Master AMD Ryzen 5900X G.Skill 2x8g Trident Z Neo CL14 EVGA RTX 2080 Corsair h115i Pro Lian Li 011 Dynamic XL
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Besides the Kernel power logs when it restarted suddenly, all I really saw that seemed to matter were the WHEA 18 errors. Something about cache hierarchy and pointed to a particular core. That mixed with something said in a different forum led me to believe it was power related which is why i bumped up the minimum processor state within Windows 10 power settings and it seemed to have helped. But like I said, I did still have one WHEA 18 error yesterday, but the was the first in a few days.
All that means I'm still hoping it's BIOS related and will get fixed in a stable F31. I really hope I don't end up having to RMA this processor. It was hard enough to get one in the first place lol. But honestly even if it's not BIOS related, i can live with a higher min processor state.
Now if I can figure out the inability to restart manually, I'll be golden. Planning on doing a Windows reinstall soon when I have time to see if it fixes that and not being able to install drivers.
Thanks for the thought though!
My Signature... Gigabyte X570 Aorus Master AMD Ryzen 5900X G.Skill 2x8g Trident Z Neo CL14 EVGA RTX 2080 Corsair h115i Pro Lian Li 011 Dynamic XL
Were you able to fix your issues? I'm actually putting together a new system tomorrow with this exact board and processor and hoping everything is worked out now.
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Terraformers Anonymous
I don't think anyone need worry about using a Zen 3 CPU with the latest bios versions. You're going to see some Whea warnings--and other things--for a while as the bios versions advance with updated Zen3 AGESA's from AMD. The same bios versions that for Zen 2 are 18 months mature, are just a couple of months mature for Zen 3--which means only that Zen 3 CPUs have some normal teething pains ahead of them in the AMD AGESAs before reaching maturity--just as was the case with Zen 2 and is always the case with any new CPU architecture release whether from AMD or Intel. It's the way of things...;)
My Signature... Windows 11 Pro 22454.1000 AMD 50th Anniversary 5700XT PCIe4 mode Aorus Master x570 Rev 1.0 Bios F34 Corsair HX-850 PSU (72a x1 12v rail) AMD Ryzen 9 3900X RAM 32GB 4x8GB, Patriot Viper Steel @ 3733MHz @1.35v LG MultiDrive DVD writer Boot: Samsung 980 Pro 500GB PCIe4 Samsung 960 EVO NVMe 250GB 2x 1TB WD Blue 7200 rpm ST2000DM SATA 3 2TB ST4000DM004 S3 4TB Wired Ethernet 105Mb/s Philips Momentum 436M6VBPAB DisplayHDR 1000
Dec 26, 2020 7:04:24 GMT -8 | odysseuscm likes this
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Hey,
I have a 3900x and had random reboots on one of my X570 Master 1.2 (I have two, one has this issue the other doesn't)
I found that changing the VDDG to 950 and the VDDP to 900 solved the random restarts for me (https://www.reddit.com/r/gigabyte/comments/edzipx/aorus_x570_master_random_resets/).
I've got 5900x coming but will need to see if it has the same problems, personally think this is a board issue tbh.
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As ne8 said random reboots during idling Periods can be Voltage Problems. I had these errors with my Ryzen 3900X while overclocking my DDR3200-Micron-E-Die-RAM to 1900 Mhz FCLK. The Problem was / is, that there are many possible reasons for this malfunction: Wrong VDDG, wrong VDDP, wrong VSOC, Ram-Latency Problems (and many other possible wrong RAM-Options) - or just the fact, that the CPU wasn't able to be stable at 1900 FCLK. I couldn't find out and so I decided to lower the FCKL to 1800 Mhz (which is still more than the standard 1600 Mhz). Since then, I never had a Reboot and all stability Tests with differnt Programs succeded.
I've heard, that the new Zen 3 CPUs still have problems to reach higher (stable) RAM-Clocks - even on new x570-Boards like mine (x570 Aorus Master), because there are still many optimizations needed. So maybe it is also a RAM-Problem with you. Try to reduce RAM-Clocks and use other (maybe standard) Voltages ..
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"I found that changing the VDDG to 950 and the VDDP to 900 solved the random restarts for me"
Thanks so much for this tip! It's the only thing that has worked for me to get a stable system with any BIOS higher than F21 and prevented me from going insane.
May I ask how you got to these specific voltage settings?
i have the same problem too i think its really up to the hardware/components from cpu, ram to mobo even the psu. what do you guys think i mean even on idle my radiator fans are going crazy and loud. Are you guys able to fix this frustrating issue?
rgarrison wrote: Sept 14, 2021 22:20:10 GMT -8 When you go to BIOS, does it show any media connected at all? Try and plug USB drives in, SD cards, whatever you can, and see if the BIOS can recognize any device. If it can, then try and get a bootable image on that device.
kshipper wrote: Sept 14, 2021 17:38:33 GMT -8 You could make a bootable USB key with Windows on it..just Google Windows Media Creator
scooterdooder wrote: Sept 13, 2021 15:33:37 GMT -8 Be tried to start the pc up with another hdd and it won’t boot either goes straight to bios but I am able to see it, tells me no bootable device
kshipper wrote: Sept 13, 2021 8:18:19 GMT -8 Sounds like a failed HDD....
scooterdooder wrote: Sept 12, 2021 17:51:46 GMT -8 hwving trouble getting into Windows I have a z97-hd3, I’m getting no bootable device detected. Reset the cmos battery on mobo, checked all SATA ports and tested another hdd still no boot
scooterdooder wrote: Sept 12, 2021 17:50:25 GMT -8 Hey having issues booting into windows I have z97-hd3 mobo. I’m getting no bootable device tetected
bamainark wrote: Sept 11, 2021 8:18:04 GMT -8 @starfighter......what motherboard/cpu are you using? If it's a later model TPM support will probably be built in. A TPM module itself is a separate option you must purchase yourself. Most motherboards also has a TPM header for this TPM module.
starfighterj wrote: Sept 10, 2021 7:28:36 GMT -8 What is Gigabyte going to do about windows 11 TPM 2.0 Support where is this Module and does it even work? GC-TPM2.0
kshipper wrote: Sept 9, 2021 21:13:34 GMT -8 gearjamer: Does holding down the shift button and clicking restart still bring you to the Troubleshoot menu like it did in Win10? When I used UEFI I could dig through the options there and boot directly into BIOS from there*
gearjamer wrote: Sept 9, 2021 12:30:14 GMT -8 hello can someone help me i just updated to windows 11 i have the z390 motherboard and after i turned off csm and turn on secure boot and turned on ptt i was able to install windows 11 but i cant get back in the biso anymore no matter what buttons
bamainark wrote: Sept 8, 2021 7:24:46 GMT -8 ehs83....best place to look is at TechPowerUP. They have quite the collection of VGA Bioses.
ehs83 wrote: Sept 7, 2021 9:12:50 GMT -8 Hello guys I need a default bios for 2080 super gaming OC Rev 2.0 . Can someone help me please ?
shakilurahmed wrote: Sept 5, 2021 8:19:18 GMT -8 Hi everyone! I have a Gigabyte GA-H110M-S2PH with 2 DDR4 sticks. first one is 2133 MHz and another one is 2400 MHz. when I insert 2 RAM together. My PC doesn't run when I insert. I tried so many ways but there is no solution I found. As I got to know, I
s2h wrote: Sept 5, 2021 8:01:29 GMT -8 MBIST crashes the notherboard on Picasso APU !
kshipper wrote: Sept 4, 2021 23:15:05 GMT -8 phoenix ...the underscore type slash is the detection phase of the board.
phoenix wrote: Sept 4, 2021 14:38:54 GMT -8 Anyone know why brand new Gigabyte boot comes up with a _ before the BIOS screen please. It is B560 Aurous Pro Ax. Thank you.
greggg wrote: Sept 3, 2021 8:29:56 GMT -8 About X470s 5 pin wrgb header. I can just snip off the 'w' pin or use 5 Pin Splitter Cable 1 To 2/3/4 Female Connector Extend For 5050 LED RGBW RGBWW combined with 4 pin male adapter.
kshipper wrote: Aug 29, 2021 22:43:00 GMT -8 Glad you got it sorted out danb62 =)
danb62 wrote: Aug 29, 2021 13:35:16 GMT -8 Case solved, thanks kshipper. So bad this issue is so poorly documented. That Q-flash button works like a charm.
